Roe-024-rm [2021] < FAST

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Turbowin Privacy Policy

“Turbowin Co., Ltd.” (hereinafter referred to as “the company”) has the following processing policies to protect users’ personal information, rights and interests in accordance with the Personal Information Protection Act in order to handle any problems that users may face in respect of their personal information.

Section 1. Personal information collection agreement procedure
The company elaborates a process for you, in which you are able to click the button of “agree” or the “do not agree” for the contents of the website’s privacy policy or terms of use. While you click the “agree” button, we assume that you accede for the personal information collection.

Section 2. Purpose of collection and use of personal information
The company processes personal data will not be utilized for purposes other than for the following intention and prior consent will be required when the usage of it is modified.

A.	Name, ID, password: confirmation of intention to sign up for a membership, prevention of illegal use of service, understanding of frequency of connections, self-identification procedure on the authority of the membership service utility.
B.	E-mail address, phone number (confirmation of receipt): disclaimer conveyance, verification of personal intention, securement of smooth communication canals such as complaint handling, provision of event, advertising information and opportunities of participation, understanding of frequency of connections or statistics on members’ use of services.
C.	Address, phone number: securement of an accurate shipping address for the delivery of giveaways and articles.

Section 3: Transference of advertising information
A.	The company does not convey commercial information for trading pursuit of profit against your explicit refusal of receipt.
B.	The company will inform you the modifications with reference to the following subjects: terms and conditions, usage of other services, new service, product or event information, other product details by e-mail, mobile phone text transmission and alternate pre-eminent transference media. In this situation, we comply with the specified conditions and methods in the relevant laws and regulations.
C.	When the company transmits advertising information such as product data guidance by e-mail for online marketing, we initiate actions with the express intention of facilitating its efficient identification in the subject line and body of the e-mail.

Section 4: Collection range of personal information
The company is able to freely access most of the content without restraint and a separate membership registration procedure. If you desire to use the membership service, you are required to provide the consequent information:
A.	Personal information collection items: name, e-mail, date of birth, ID, password, gender, address, contact number, e-mail and SMS reception status, service use record, access log, receiving customer data (name, contact number, address, e-mail)
B.	Personal information collection method: membership registration and notice board on the homepage, etc.

Section 5: Personal information processing and retention period
After the purpose of assembling and utilizing personal data is accomplished, the company destroys the information promptly. Nevertheless, the succeeding details are preserved for a specific period for the consequent reasons:
A.	Retention items: name, login ID, password, e-mail, date of birth
B.	Preservation basis: Precaution of recurrence of illegal usage by unethical members
C.	Retention period: 1 month
And if it is compulsory to conserve it in accordance with the regulations of the relevant Act and Subordinate Statute, the company remains the member data for a certain term indicated and as mentioned in the pertinent laws and resolutions. Records on client complaints or dispute settlement: 3 years (the Consumer Protection Act in Electronic Commerce, etc.)

Section 6: Personal information destruction process and method
In principle, once the determination of processing personal information is fulfilled, the company demolishes the data instantaneously. The procedure, deadline and method of demolition are as cited underneath.
A.	Destruction procedure
The information input by the member for membership registration, etc. is displaced to an independent data base (DB) (in the case of paper, it achieves in a separate filing cabinet) after the purpose is accomplished and reserved for a specific term on the authority of intention for data protection in proportion to internal policies and other statutes (refer to retention and term of usage), it is renounced. Personal data removed to a distinct DB is not utilized for other intentions rather than retention unless required by law.
B.	Destruction period
The personal information of users should be within 5 days from the end of the retention term, if the withholding duration of the data has expired, whereupon it becomes unessential, such as accomplishing the purpose of the personal data proceedings, eradication of the service, end of the business, the corresponding information will be shattered in less than 5 days from the date it is identified as superfluous to requirements to handle.
C.	Destruction method
We use a technical method to eradicate the data in the electronic files form, enabling the absolute extermination of the record.

Section 7: Measures to guarantee the safety of personal information
The company takes fundamental measures to guarantee safety as cited below in accordance with the Article 29 of the Personal Information Protection Act.
A.	Minimization of personnel handling personal information and training
We are executing measures to administer personal data by assigning employees who manage the corresponding information and reducing by restricting them to the person responsible.
B.	Encryption of personal information
The consumer’s personal data is encrypted, reserved and handled, so only the staff member could recognize it, and for significant details, distinguish security functions such as encoding documents and conveyance data or using a file lock function are utilized.


Section 8: Personal information protection officer drawing up
The company is doing its best to guarantee that clients could utilized the data cautiously. The individual in charge of managing customer’s personal data is as listed below and replies straightaway, reliably to inquiries associated to the regarding information.

Personal information protection officer
Name: Gwang il, Park
Affiliation/Position: Manager
E-mail: pki3360@turbowin.co.kr
Phone number: 043-214-0799

The principal agent of the information could contact the person in charge of personal information protection, inquiries, complaint handling, damage relief, etc. throughout the time that he/she uses the company service.

Section 9: Collecting opinions and handling complaints
The company appreciates your opinions and you have the right to always receive reliable responses from your inquiries. We administrate a Customer Service Center for a smooth communication with members.
Real-time and telephone consultation are available exclusively amid business hours. We will sincerely reply to consultations through e-mail and mail within 24 hours after receipt. Nonetheless, after working hours or on weekends and holidays, it is in principle to handle them the next business day. The company’s actions on the stolen personal data are as mentioned below.

1.	When it is learned that the user has signed up for membership by stealing other people’s personal information, obligatory actions such as suspension of service usage or withdrawal of membership for the corresponding ID will be taken immediately.
2.	If a consumer who is aware of the theft of his/her personal data requests the suspension of service use or withdrawal from the member, take immediate action.
In case of consultation related to other personal information, you could contact the Personal Information Infringement Report Center, Supreme Prosecutors’ Office Cybercrime Investigation Division and the National Police Agency Cyber Terror Response Center.

Personal Information Infringement Center https://privacy.kisa.or.kr/main.do
Supreme Prosecutors’ Office Cybercrime Investigation Division
https://www.spo.go.kr/site/spo/main.do
National Police Agency Cyber Terror Response Center
https://cyberbureau.police.go.kr/

Section 10: Duty of notice
The personal information procedure policy will be effectuated from the valid date, and if there are any additions, removals or revisions in accordance with laws and policies, we will inform you through the notice from 7 days before the enforcement of the modifications.
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