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Nau: Email

NAU will never ask for your password or Duo push code via email. When in doubt, hover over the sender’s email address. If it doesn’t end in @nau.edu, report it as phishing using the “Report Message” button in Outlook. Final Thoughts Your NAU email is your digital passport. It connects you to professors, classmates, administrators, and opportunities. Treat it with the same seriousness as your physical student ID. Check it twice a day, keep it organized with folders, and protect it with strong passwords and Duo.

Whether you are a new Lumberjack navigating your first semester or a seasoned professor managing research, here is everything you need to know about making the most of your NAU email. NAU Email is a cloud-based email and collaboration service provided to all active students, faculty, and staff. The university has transitioned fully to the Microsoft 365 (O365) ecosystem. This means your email account is integrated with powerful tools like OneDrive (cloud storage), Teams (chat and video conferencing), and the web-based versions of Word, Excel, and PowerPoint. nau email

“I’m graduating. Do I lose my email?” Solution: Yes and no. Alumni typically lose access to their @nau.edu mailbox 1-2 semesters after graduation, but they retain a forwarding address or a limited alumni account. Before you graduate, save any important documents or contacts to a personal cloud drive or external hard drive. Security is Non-Negotiable NAU, like all universities, is a prime target for phishing scams. You will receive fake emails that look like they are from “NAU IT Support” asking you to click a link to “verify your account.” NAU will never ask for your password or

Welcome to the Lumberjack family—now go check your inbox. For technical support, contact the NAU IT Solutions Center at 928-523-9294 or visit the first floor of the Cline Library. Final Thoughts Your NAU email is your digital passport

“My mailbox is full.” Solution: NAU provides generous storage (often 50GB+), but attachments add up. Use OneDrive (1TB of free cloud storage) to save large files, then paste the shareable link into your email instead of attaching the file itself.

For students and faculty at Northern Arizona University (NAU), the daily flow of academic life runs through a single, essential tool: the NAU email account. Officially powered by Microsoft Outlook (Office 365), your NAU email is far more than a place to receive lecture cancellations or dining hall menus. It is your official digital identity, your gateway to university resources, and a critical hub for communication.

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