Here is how adding a “Miradore Chat” strategy transforms your IT support.

Start by mapping out the top 5 questions your users ask daily. If those questions require you to look up a device ID in Miradore, you need chat integration. Need help connecting Miradore’s API to your chat system? Drop a comment below or contact our integration team.

But there is one thing Miradore doesn’t do out of the box:

Miradore is a powerhouse for Unified Endpoint Management (UEM). Whether you’re on the free plan tracking a handful of devices or the premium plan enforcing security policies, Miradore gives you incredible visibility into your hardware.

The most common IT ticket is “Forgot my PIN/Password.” With an embedded chat, you can verify the user’s identity via SSO within the chat, then use Miradore to issue a temporary access code or trigger a reset script. The user never waits on hold.

You don’t need to leave Miradore. You just need to let your users talk to you while you manage their device.