Despatch - Hotspot

| Static Dispatch | Hotspot Dispatch | |----------------|------------------| | Driver starts at depot every time | Driver starts near predicted demand | | Responds to order after it’s placed | Anticipates order before it’s placed | | High deadhead miles | Low empty running time | | Driver waits at warehouse | Driver waits in hotspot zone |

Think of it like a fire department stationing a truck at a fairground before the fireworks start—not after the call comes in. hotspot despatch

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In delivery terms: If 40% of your lunch orders come from the same business park between 12:00–1:00 PM, you don’t send drivers from base at 11:55 AM. You pre-position them at the nearest coffee shop parking lot at 11:30 AM. Old-school dispatch (static routing) assumes demand is random. It’s not. You pre-position them at the nearest coffee shop